Legal notice
Legal Policy — Maison Ciel Noir
This Legal Policy outlines the legal framework under which Maison Ciel Noir operates and the rights and responsibilities of both our business and our clients. By using our website and placing an order, you agree to the terms set forth below.
1. Business Information
Maison Ciel Noir is an online retail business operating under the laws of the European Union.
📧 Contact: cielnoir.support@gmail.com
2. Governing Law
These policies and all transactions conducted through the Maison Ciel Noir website are governed by and construed in accordance with applicable European Union regulations, including but not limited to:
- The EU Consumer Rights Directive (2011/83/EU)
- The General Data Protection Regulation (GDPR) (EU) 2016/679
- The EU Electronic Commerce Directive (2000/31/EC)
Any disputes arising from the use of our website or the purchase of our products shall be subject to the jurisdiction of the courts of the European Union.
3. Consumer Rights
As a business operating within the European Union, Maison Ciel Noir fully acknowledges and respects the statutory rights of all EU consumers, including:
- The right to clear and transparent product and pricing information prior to purchase
- The right to a 14 day cooling off period for eligible online purchases under EU consumer law — please refer to our Refund Policy for full details on eligibility
- The right to a remedy in the event of a product that does not conform to the contract of sale
- The right to transparent information regarding the identity and contact details of the seller
These rights exist independently of and in addition to our own store policies.
4. Intellectual Property
All content published on the Maison Ciel Noir website — including but not limited to the brand name, logo, design, photography, written content, and all associated creative assets — is the exclusive intellectual property of Maison Ciel Noir.
Unauthorised reproduction, copying, distribution, or commercial use of any content from this website without prior written consent from Maison Ciel Noir is strictly prohibited and may result in legal action.
5. Limitation of Liability
To the fullest extent permitted by applicable law, Maison Ciel Noir shall not be held liable for:
- Any indirect, incidental, special, or consequential damages arising from the use of our website or products
- Any loss of data, revenue, or profit arising from your use of our services
- Any damages resulting from third party actions including but not limited to courier delays, customs processing, or payment processing errors
- Any inaccuracies in product descriptions, pricing, or availability — we reserve the right to correct any errors without prior notice
Our total liability to any client shall not exceed the total value of the order placed by that client.
6. Website Use
By accessing the Maison Ciel Noir website you agree to the following:
- You will not use our website for any unlawful or fraudulent purpose
- You will not attempt to gain unauthorised access to any part of our website or its systems
- You will not reproduce, duplicate, or exploit any part of our website without express written permission
- You will not transmit any harmful, offensive, or disruptive content through our website or communication channels
- Maison Ciel Noir reserves the right to restrict or terminate access to our website at our sole discretion and without prior notice
7. Third Party Links
Our website may contain links to third party websites for your convenience. Maison Ciel Noir accepts no responsibility for the content, privacy practices, or accuracy of any third party websites. The inclusion of any link does not constitute an endorsement by Maison Ciel Noir.
8. Product Disclaimer
- Product colours and textures may vary slightly from how they appear on screen due to monitor calibration and photography lighting — this does not constitute a defect
- Sizing may vary between products — we strongly recommend consulting our size guide before placing an order
- Maison Ciel Noir reserves the right to discontinue, modify, or substitute any product at any time without prior notice
9. Force Majeure
Maison Ciel Noir shall not be held liable for any failure or delay in fulfilling our obligations where such failure or delay results from circumstances beyond our reasonable control, including but not limited to:
- Natural disasters or extreme weather events
- Government restrictions or actions
- Global health emergencies or pandemics
- Industrial action or postal strikes
- Disruptions to international supply chains or shipping routes
10. Amendments
Maison Ciel Noir reserves the right to amend, update, or modify this Legal Policy at any time without prior notice. The most current version will always be available on our website. Continued use of our website following any amendments constitutes acceptance of the revised policy.
11. Contact
For any legal enquiries please contact our team directly:
This policy was last updated May 2026.
Maison Ciel Noir is committed to operating with full transparency, integrity, and respect for the rights of every client. 🖤
— MAISON CIEL NOIR — PARIS —